Welcome to the ExamCoachAI Help Center. Here you will find answers to common questions, guides on how to use our platform, and ways to contact our support team.
Frequently Asked Questions
ExamCoachAI is an intelligent platform that helps students prepare for exams using AI technology. Our platform generates practice questions, provides personalized feedback, and adapts to your learning style to maximize your exam performance.
To create an account, click on the "Sign Up" button in the top right corner of our homepage. You can sign up using your email address or through your Google account. Follow the prompts to complete your registration.
Yes, we take data security very seriously. All your personal information and study materials are encrypted and stored securely. We never share your data with third parties without your consent. For more information, please review our Privacy Policy.
ExamCoachAI is a subscription. Free gives you 10 practice questions every day so you can build a habit. Pro is $19/month or $149/year (saves $79 vs monthly) for unlimited questions across all 50+ certifications. Cancel any time from your dashboard.
Yes. Sign up and you get 10 free practice questions every day, no card required. When you are ready, upgrade to Pro from the dashboard or pricing page.
You can update your account information by going to your Dashboard, clicking on your profile icon in the top right corner, and selecting "Account Settings." From there, you can edit your personal information, change your password, and manage your notification preferences.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. All transactions are encrypted and processed securely.
Yes, within 14 days for a full refund, no questions asked. Beyond 14 days you can cancel any time and keep access through your billed period.
Contact Support
Cannot find what you are looking for? Our support team is here to help.
Email Support
For general inquiries and non-urgent issues:
support@examcoachai.com
We typically respond within 24 hours on business days.