Last Updated: May 2026
Welcome to ExamCoachAI! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website.
1. Information We Collect
a. Personal Information
When you sign up for our services, we may collect personal information such as your name, email address, and any other details necessary to provide our services.
b. Usage Data
We may collect information on how you access and use the website. This usage data may include information such as your IP address, browser type, and the pages you visit.
2. How We Use Your Information
3. Analytics and Session Recording
We use third-party analytics and behavior-analytics tools to understand how visitors use the site and improve the product. These tools may collect information about your device, the pages you visit, your clicks, scroll behavior, and anonymized recordings of your interactions with the page.
a. Google Analytics
We use Google Analytics to collect aggregate traffic and pageview data. See Google's Privacy Policy for details on how Google processes this data.
b. Microsoft Clarity
We use Microsoft Clarity to collect heatmaps and session recordings of how visitors interact with the site. Recordings exclude form field contents by default. See Microsoft's Privacy Statement for details on how Microsoft processes this data.
c. Your Choices
You can opt out of these analytics by enabling your browser's "Do Not Track" setting, using a privacy-focused browser extension, or blocking third-party cookies. These tools do not capture passwords or payment card details. Payment processing is handled separately by Stripe and is subject to Stripe's Privacy Center.
4. Sharing Your Information
We do not sell or share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.
5. Security of Your Information
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Choices
You have the right to access, correct, or delete your personal information at any time. You can also opt out of receiving communications from us by following the unsubscribe instructions in our emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@examcoachai.com.